Check out our extensive printable insert guide page, where you can find instructions, videos, troubleshooting, size guides, free testers, frequently asked questions, and everything else you might need regarding assistance with printable inserts.

You are welcome to gift or resell PHYSICAL items you purchased from Peanuts Planner Co., so long as they're originally sourced and purchased from Peanuts Planner Co.. This does not apply to our digital items, as they're not physically tangible.

Etsy is a great, and very established, product discovery platform, we want to make sure new people can find PPCO, too! Whereas a standalone website is good for newsletters, blogging, word of mouth, returning Peanut Pals, and extra content.

Contact me here to let me know how I can update it for you. Please let me know if you used the wrong email for a digital order so I can resend the files after updating your email address.

An "already in use" error message usually pops up when you've place an order with your email before but don't create an account, so you're in our system but not with a registered customer account. Hope that makes sense! Look back though your emails for the account invite email, and complete the registration process. After that, you'll be able to log in. If you've lost or deleted the invite email, contact me here and I'll resend the invite.

After redeeming a coupon by spending your accumulated Peanut Points, it will instantly show you a code, you can copy the code to use at checkout now or find it at a later time when you're ready.

To find the code later, make sure you're logged in first, click the Peanut Points button so the rewards program window pops up. Within the popup you'll click on "Your rewards." From there you can see all the rewards you've redeemed by spending your accumulated Peanut Points. Click on the reward and it will show you the coupon code.

If you don't have a Peanut Points account, you'll need to create a shop account first. Once you create a shop account, click the Peanut Points button and follow the registration prompts. Once you've completely signed up, every time you log into your shop account, it will automatically sign you into your points account.

You will now accumulate points by signing up, following on Instagram, celebrating a birthday, and placing orders, 1PP for ever $1 spent! You can also share your referral link to save money while you save you pals money.

Select the Peanut Points button to open the popup window. There you'll see how many points you have. Below will be listed all the rewards your eligible for, click "Redeem" to spend your points and generate a coupon code. If you don't see an option to redeem, then you don't yet have enough points for a reward.

After redeeming, it will instantly show you a coupon code, you can use it now or later at checkout. If you decide to use the coupon(s) at a later time, you can find them by clicking "Your rewards". Click on the discount and it will show you a coupon code, from there you can copy and use checkout.

Please note: You can not collect Peanuts Points if you don't have an account, any orders placed prior to signing will not be included in your Peanut Points balance.

Yes, you sure can!

You can find codes floating around on our social media and through some of our planner friends. We occasionally run our larger sales during holidays or special days, so keep an eye on our social media accounts. If you're not having any luck, every third Tuesday of the month, we have $2 Tuesday sale, where all printable products are just $2.

Definitely sign up for Peanut Points! You be able to collect points for signing up, following on Instagram, having a birthday, and placing orders. The points build up to redeemable coupon codes. 

You can add coupons after you press the checkout button on the cart page. From there you'll see the section "order summary," usually at the top on mobile, and already open on desktop, that has the field for coupon codes.

Due to the nature of the products being digital and not truly returnable, unless the files are faulty and/or with errors, refunds and exchanges can not be issued.

Buyers are responsible for making sure they purchase the correct items, pertaining to size, style, and quantity. Refunds and exchanges will not be issued under the circumstance(s) that the buyer purchased incorrect items, incorrect sizes and/or styles, or duplicates, unless due to an issue and/or error on the sellers end.

Printable inserts don't work for everyone, which is why we provide free testers here, so you can try before you buy. The printing instructions we provide are simply just a general guide, not a guarantee. Peanuts Planner Co. is not responsible for printer issues. Refunds and exchanges will not be issued under the circumstance that the buyer is having printer issues, as it's not with in the sellers control.

Cancelations and updates are not possible on digital items, due to delivery being automatic and immediate.

If you receive any items that are faulty on our behalf, such as errors, damages, or manufacturing issues, please contact us within 14 days of receiving your package so we can start a refund or exchange in the form of a replacement, at no additional cost to you.

We do not accept the exchanging of one item for a different one. To speed up the return or replacement process, please include your order number, and photos of the defective items attached to your message. Once the 14-day contact period has passed, returns and replacements are no longer accepted.

Cancellations: If you would like to cancel your order, please contact us within 3 hours of placing your order. Cancellations are not guaranteed, and not possible if your order has already been shipped.

Changing an order: After an order is placed, it can not be changed. If you would like to make any changes to your order, it would need to be canceled by contacting us within the 3-hour cancellation period. We will then refund your order where you could decide to place a new one. Cancellations are not guaranteed, and not possible if your order has already been shipped.

Our current turnaround time before shipping orders is 5-7 business days. Orders are processed in the order they are received.

At checkout, you'll see the shipping costs, shipping service, and estimated delivery times. Orders will most likely be shipped using the following services, click for more information on costs and delivery times:

First Class Package
Priority Mail

First Class Package International
Priority Mail International

At this time, we are unable to provide rush orders.

At this time, we are unable to provide combined shipping.

At checkout, you'll see the shipping costs, along with the estimated delivery times, and shipping services.

Shipping costs are calculated by Etsy and the United States Postal Service using the size and weight of items, shop handling fees, locations to and from, and the USPS shipping service selected. Orders will most likely be shipped using the following services, click for more information on costs and delivery times:

First Class Package
Priority Mail

First Class Package International
Priority Mail International

Estimated shipping durations will be displayed at checkout, along with costs, and shipping services. Delivery times are determined by USPS and not guaranteed. Orders will most likely be shipped using the following services, click for more information on costs and delivery times:

First Class Package
Priority Mail

First Class Package International
Priority Mail International

Yes, once your order ships you'll receive an email with a tracking number and information on how to track it. USPS may take 24-48 hours to update your tracking.

Unfortunately, once your package has been shipped and out of our care, lost or stolen packages are not within our control. You will need to get in touch with the carrier service to resolve these matters, unless the issue was at our fault.

If your order shows as undeliverable, it means USPS was not able to confirm your address.

If the package is returned to me due to an undeliverable address, the buyer is responsible for shipping costs to resend. If the package does not make it back to me, the buyer can choose to place another order.